The key to BPR is for us to look at business processes of organizations from a “clean slate” perspective and determine how they can best reconstruct these processes in order to improve how they conduct business.

Information technology (IT) has historically played an important role in our  re-engineering concept. At JKRI, it is considered a major enabler for new forms of working and collaborating within an organization and across organizational borders. We have identified several so called disruptive technologies that were supposed to challenge traditional wisdom about how work should be performed.

We consider good workflow management systems as  a significant contributor to improved process efficiency. Also ERP (Enterprise Resource Planning) vendors, such as SAP, JD Edwards, Oracle, PeopleSoft, have positioned their solutions as vehicles for business process redesign and improvement. We shall present our position to management.